What We Collect and Why We Hold It
When you open an account, we collect the details you provide — name, contact information, and the wallet identifiers tied to your bKash, Nagad, or Rocket transactions. We hold this to process your deposits and withdrawals, verify your account, and meet any applicable legal obligations in
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the regions where we operate. We do not collect more than we need. Payment data linked to your mobile wallet is used only to complete the transaction you initiated and to maintain a record for your account history. We use cookies and session data to keep
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your login active and to understand how the lobby is used — not to build advertising profiles. Data is retained for as long as your account remains active and for any period required by applicable law. If you close your account, we will remove or anonymise
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your personal data subject to any legal retention requirements. Availability of our services depends on your local law and eligible regions, and our data practices follow the rules of those jurisdictions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.